10207 Philadelphia Road
White Marsh, MD 21162
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
administration Dept.
other Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
My service visit went verv well. Mv service tech Thomas Howard, was very helpful. He kept me up to date with all the work that mv vehicle was getting done. Also kept me up to date with other issues found during vehicle inspection. He let me know about the costs and time that various work would take Courtesv driver Bill was also verv pleasant on ride home as well as my return trip back to dealer to pick up my truck. Thank you to all the techs that did great work on mv truck, as well as all others that had a part in my service visit And a big thank you to the entire Koons Chevy White Marsh service center team. Keep up the great work.
Great service. Cortney is great at her job. Kept me informed of my service thanks
Great place to buy a car. Everyone was so helpful. Would recommend for your next car
This dealership has courteous staff, that are informative and efficient. Therw is a clean waiting room with comfortable seating.
Nick was great, he kept me informed on the status of my vehicle, worked with my warranty company and was friendly. He answered all my questions honestly and kindly.
Excellence experience with Koons, as always! I recommend them from the sales, parts, and service departments!!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.