10207 Philadelphia Road
White Marsh, MD 21162
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I am pleased with this dealership. All of the employees go above and beyond to help me.
Nicholas G. was very kind and offered great customer service. He was very through in explaining the services I would be receiving in my vehicle. Based on his kindness and knowledge I would definitely return to this location.
Nick did a great job of listening and insuring that the blind spot cameras were fixed. Communication was not too great on just when the car would be finished and I kept getting automated messages that were wrong. Everything worked in the end.
Always great to deal with. Everything is easy and seamless when it comes to getting repairs on my truck. Always recommend Koons to my friends and family.
Another excellent service visit completed! I have been servicing traverses at Koons for years. The advisors are very courteous and thorough. The maintenance was done in less than 90 minutes and covered all the bases. Thanks!
The salesman, sales manager, and finance staff were all wonderful. I specifically went to this dealership instead of their partner one that was closer to me for a variety of reasons. First, the prices were better here than the sister dealership near me and so was the customer service. Secondly, they worked with me on everything. I just wish this dealership was close enough to take my vehicle to for servicing. I don't think I'd go anywhere else to purchase a vehicle.
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