10207 Philadelphia Road
White Marsh, MD 21162
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
administration Dept.
other Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Koons dealership is known for its excellent reputation, Great customer service and helpful staff. Mr Eric King sales expertise is spectacular and Ms Kelly in the Finance department. Made my exiting transaction very understanding and a quick check-out she is very knowledgeable of the Finance Agreements.
Koons service is always outstanding and is the reason I purchased a new truck from them.
Always use koons for service. Staff is always pleasant and helpful. Will use them again.
Working with Loons is always a pleasure. Rich, Kelly and Shane made the entire process as simple and seamless as possible.
Had my 2024 equinox serviced. Everything went smoothly, from the estimate to delivery. So good, we got 4 tires too! Thanks to Joshua, service advisor, highly recommend!
Courtney was very helpful during the recall process and kept me updated whenever she had more information.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
