10207 Philadelphia Road
White Marsh, MD 21162
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
administration Dept.
other Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
My experience with the Koons team was pleasant and expeditious. A special thank you to Eric King, who tolerated my lack of patience.
Love how professional I was dealt with and the deal that I got knowing this was my first car. Really appreciate the sales team and management especially Shane. 100
Excellent customer service and will make sure all your needs are met! I will make sure I refer all my friends and family.
Mr. Floyd was great to work with - i feel that he listened to my concerns and wants and addressed them. the General sales Manager and finance manager were also great to work with. they were able to get me a better rate than from my credit union.
Reputable service department. Upfront about repairs needed and those not needed but recommended. Will not pressure to have repairs done that are not needed. Vehicle service completed when promised.
Excellent customer service, made me feel so welcome! I was so impressed how well they handled everything. I will refer friends and family to them.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
