21 Auto Center Drive
Irvine, CA 92618
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
other Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Purchased a custom Tahoe in 2023 and experience was so great that I sent ten people there to buy cars. Purchased a new custom Tahoe and custom 2500 in July 2025 and the experience was awful. Finance guy snuck in every warranty imaginable, they didn't honor a price guarantee, parts still missing for the 2500 two months later, asked to speak to a manager and no one has returned my calls, getting the runaround. I don't know what's happened, but in two years time, I've spent nearly 300k there and they've sold over a million dollars in vehicles to people I've sent there and this is how I'm treated. Beyond disappointed. If you purchase a car there, go over your contract with a fine-tooth comb.
James has taken great care of me since I bring all my vehicles to him Appreciate the continued service
Sales reps Luc and Tony were great and so were the finance guys, Andrew & Mike. Good people, great dealership, great car! I highly recommend!
We were in the market for an EV lease and a friend referred us to Simpson Chevrolet. From the first text message with Randy and his team to the time we closed the deal, the entire process was extremely seamless. The team clearly told us all the terms up front and this was an exceptional one-pay lease deal. Couldn't be happier with how smooth the process was. We went in to test drive the car and they set up everything for us to complete online so we didn't need to waste hours at the dealership. Came in the following day, picked up the car and were on our way. Even when we had some initial set up issues Seth, Tyler, and Randy went above and beyond to get sorted for us. This has probably been the smoothest car leasing/buying experience we've had in the last decade. Thank you to Randy, Seth and Tyler! We love our new Chevy and love the deal you helped us with.
Randy got me a great deal on a equinox ev without a haggle. From start to finish, the experience was exceptional. I particularly Randy took time to explained the buying process very clearly and never pressured me to buy unnecessary addons. Randy always prompt in responding to my questions and followed through on every promise. I also appreciated the transparency of the dealership, with no hidden fees or unexpected charges. I would absolutely recommend this dealer to anyone looking to purchase a vehicle, and I plan to return here for my future purchases
Worked with Tony Garcia and Cole. Was shopping for a Traverse and met with Cole, he helped give us an easy test drive and sold us on the car. Then worked with Tony Garcia 8 months later and he got us a good deal on our car. Highly recommend working with those two.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.