7200 W Sahara Ave
Las Vegas, NV 89117
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The Service Lady was very professional, knowledgeable and courteous. She is an asset to the dealership.
The scheduling was easy, the drop off and pickup was right on time and as always we are are happy with the Service Dept
Friendly not overly aggressive. Enjoyable doing business with them. Great vehicle value and good trade in allowance.
Bait & Switch Tactics, Saw a GV80 online. Received a quote through their instant pricing of $44,750. When I received the actual price it was bumped up by $1,995.00 for a reconditioning fee.This was laughable that they try to slide this fee in there and pass it on to the consumer. It Immediately killed the deal! I would recommend you find a dealer that doesn't try to get you to pay this! It felt just like a Typical Used Car deal(Slimy)!
Cared for my car and myself. Made sure everything was up to my standards. Exceeded my expectations.
Bought a used car here for $12,500, plus another $2,000 for their magical “prep/maintenance inspection” that was supposed to make sure the car was in great shape. Spoiler alert: it wasn’t, plus you know the typical sales tax and document fees. For a banging total of almost 17k. From the start, the math didn’t add up. They kept “adjusting” numbers to “help the bank approve the loan,”. Then came Finance Manager Stacy Datlof — chatted nonstop about her family, and kept pointing to where we should sign without letting us actually read what we were signing. She’s great at her job if her job is distracting people so they don’t ask questions, not to mention the glares we received from her when we came back about the transmission. Literal stood behind the glass window staring… ummm okay. We weren’t even given a real test drive — just a quick loop in the parking lot, seriously! Once I got the car on the freeway, surprise! The transmission jolts between 60–62 mph and the brakes squeak like an old bus, mind you the breaks were also inspected during that banging 2k inspection. When I brought it back, Louie Mendoza, the Used Car Sales Manager, suddenly “didn’t know anything” about how the sale was handled. He had a mechanic take it out, and even the mechanic admitted he felt the same issue. Their genius “solution”? A transmission fluid flush and refill — something any mechanic knows can make transmission issues worse, not better. So again, where did that $2,000 inspection fee go? Apparently not toward actually inspecting the car. When I asked for clarification, Louie went full damage-control mode — after I asked him to give me a letter stating what they were gonna do with the car and why which he refused to do, backtracking his previous statements about the faulty transmission, denying everything, changing his story, and basically acting like they were doing me a favor by even listening This place is all about sales over service, distraction over disclosure, and arrogance over accountability
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