Friendly, courteous and extremely helpful with my search and purchase. Will recommend to friends and family.

Always pleasant and friendly answers questions fully and good recommendations I trust them and would highly recommend them to anyone

Have had some issues of late with 2015 Tacoma. Specifically, mice eating wiring. However, the service dept is always top notch and always fixes these issues promptly and efficiently. My service Advisor Robin is easy to work with and always helpful and accommodating. Same is true with Service Mgr Dominick. That is why I always bring my vehicle to them for service even though I live 40+ miles away. Vic A.

The service was excellent and staff was friendly courtesy and professional and did a great job

Traveled over an hour to West Herr Toyota of Williamsville after confirming interest in a vehicle. During my visit, the used car manager, Jason Peters, stated that if another dealer had offered me a certain trade-in value, I should ‘go buy it there.’ This was said before any actual negotiation took place. The tone was unnecessarily condescending and unprofessional. I have filed a complaint with West Herr and have yet to receive a response.

Excellent dealership with amazing staff and customer service. My family has used them for years.