I will only take my car to Vancouver Toyota! I trust they will take care of it needs. The employees are so nice and if you ever have any concerns their customer relations managers will take care of them. The waiting area is so relaxing, with big comfortable furniture, good coffee and it is pet friendly.

Was told by service writer that they would video record the oil change. Video was performed but it did not upload to server. The oil was same color prior to and post oil change. I expressed concern that oil may not have been changed. I was offered to have the oil to be changed from a location that I could watch the service being performed. I accepted their offer. The oil was changed (and filter). This dealership did what they could to make it right and want to honor them with 5 stars! The 20K service was performed quickly as they were running behind due to staff not reporting (called out) in.

I recently had a scheduled maintenance on my Toyota Corolla. I had a friend meet me in the lobby to have a visit while I waited for the service. We had nice free coffee and enjoyed the gas fireplace. On arrival, Ayush walked me through the process, clearly and professionally. I needed to add tires (WA winter is in full swing) and he said he would arrange it. After I had settled into the lobby, Justin (tire specialist) arrived with a clipboard and answered all my questions, allowed me time to get an affirmation on my choice from my husband via text, and kept me up to date during the rest of the time. When it was time to pay and pick up the car, there was some confusion over the price Justin had quoted me due to a mechanic putting my tire size higher than they were…throughout the awkward situation, both Justin and Ayush worked professionally, and gave the appearance of longtime colleagues (their age would make it seem they hadn’t worked together very long) to resolve the misunderstanding without it being a big deal. I was impressed and will continue taking my service to this location!

Interesting so many people have had good experiences with this dealership - my experience has been uniformly bad from initial purchase 6 years ago to the attempt at getting some basic info about the warning lights today. Would be great if there was an alternative option.

The best Toyota Dealership I have ever been to. The staff is very friendly, the have great coffee, a comfortable waiting area, offer free shuttles or uber, have rental cars and take videos and pictures of your service. I trust them with my Toyota!

I drove from Renton Washington for a RAV4. Made an appointment for the next day. CONFIRMED the appointment with both my dealer and one of the online sales reps. After driving 2.5 hours was told by text that my car that I was coming for was sold the day before. xxx? I repeatedly told these xxxx's that I don't want to come down if the car is there and this was the communication that I received. Compensated for just the gas there after telling them I took PDO for this xx. Would not recommend to my worst enemy. Also worth mentioning that when my girlfriend was speaking to the sales manager the dealer was cowering behind him with a smirk. If you do come to this dealership do not go with Esther Nuryagdieva, Bobby Gargari, or Micheal Keene. Customer service was xxxx.