Staff knowledgeable and fry. Work completed …..my noisy front door windows made awful noise kisses lowering the windows. I’m not sure what they did but noises are gone. Lunghibg problem explained. HAPPY will sales and service.

I had over $8,000 of warranty work done on my Audi Q7 at this dealership — where I also bought both the car and the warranty — and unfortunately the entire experience was terrible from start to finish. This wasn’t just routine service — my car was in their shop for nearly two weeks, and throughout that time communication was almost nonexistent. My messages went unanswered, and I had to repeatedly follow up just to get basic updates. When my wife finally picked up the car, it was infested with ants. We have never had ants in the car before, and there was no food or reason for it. What makes this worse is that the technician documented the ant issue in their notes but no one bothered to mention it at pickup. That kind of lack of transparency is unacceptable. After $8K of work, I expected at least basic communication, honesty, and care for the vehicle. Instead, this was hands down the worst service experience I’ve had at a car dealer hands down.

DCH Audi Oxnard is amazing. William always provides exceptional service. Thank you for always taking great care of our A6

Manuel my Audi representative was very respectful and knowledgeable.. Manual was easy to work with and made the typical car buying process seamless.. Excellent customer service

Bill and his team are tops. Been a customer for 15+ years. Very proactive and accommodating

They informed you of what was performed and inspections made. Also, informed customer of what’ needs to be done next. Employees were courteous