209 S Lake Parker Ave
Lakeland, FL 33801
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
finance Dept.
management Dept.
administration Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Excellent service from start to finish. The team was professional. Jeremy was the Service specialist assigned to me. He is friendly, polite, transparent about pricing, and explained everything clearly. The work was done quickly and efficiently —highly recommend!
I appreciate Ashleigh and everything she does for me when I come in for service.
Friendly, professional and helpful. Had a appointment in the morning, the gentleman came out greet me , took a look at the problem and gave me a couple of reasons why this would happen, gave me a an idea of how long it would take to repair then set up a ride home for me and even arranged for me to be picked up when the vehicle was ready. Extremely helpful
Dominic Bailey salesman Was Pleasant to Deal with. Made the Stressful time more relaxing. He is a Great Asset to Lakeland VW. Larry Riddle Financial Advisor was Friendly and Showed Options to Offers that Suited Our Financial Needs.
The atmosphere is amazing all the staff is very friendly and very helpful. No pressure to look or buy a car.
Excellent! New trainee, I don't remember the name - (I guess Jeremy!) was excellent and answered my questions clearly and helped with details. You surely need more team members like this who can be easy to deal with customer! I see all the department team members but not the servicing dept listed below, can that be added to pick the correct individual for providing the feedback? I missed to acknowledge the lady who was training the new individual and she was great!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.