Matthew as my Service Representative was attentive and knowledgeable in the service process. He kept me updated on all issues concerning my vehicle. I would absolutely recommend Lakeland V.W. to anyone looking to get their vehicle serviced. Also, I believe the Service Department Technicians repaired my car with great quality of work!

I had a great experience at Lakeland Volkswagen. Matt assisted me during my service visit, and he was extremely polite and made sure all the information was clear and easy to understand. The service was quick, and the entire staff was very friendly and welcoming. Before finding Lakeland, I had tried to go to Volkswagen South Orlando, but it didn’t work out. After this experience, I’m really glad I ended up here. Lakeland Volkswagen clearly has a great team and provides an excellent overall experience. Based on this visit, I’ll definitely consider buying my next Volkswagen here.

I purchased my car at the Brandon dealership and had every intention of continuing to use them for all service needs. But life happens and wasn’t possible. I was in a pinch and had to use Lakeland. I was anxious bc of the reviews, but they were great. Ashley especially was very friendly, knowledgeable and easy to get ahold of. She’s a hard worker. And made me feel taken care of. I’ll be using them again.

Everyone had great attitudes and was very nice. I will be back in the future

Your services were excellent and Jeremy had an excellent customer service I experienced thank you for everything.

Process from start to finish was expeditious, friendly, and precise. Was pleased with all aspects.