The price was good on the car. I called the dealership from four hours away and was able to basically buy the car over the phone. I do feel that I was at a disadvantage in terms of negotiating power in doing that and because I had purchased the car, they took advantage of my trade-in. The fees were a little high nothing was negotiable and I walked away with much higher out the door cost than I would’ve expected. They do not offer any return policy or delivery service so I had to drive four hours to drop off my trade-in to find out that it was worth them $2500 then Kelley Blue Book trade-in said it was worth. But all in all I got the car that I wanted and the sales person was extremely nice.

"I had an outstanding experience with Their professionalism, knowledge, and customer service were top-notch. I'll definitely be recommending them to friends and family, and I look forward to returning for future purchases."

Very happy with Lakeland VW! Everyone is very friendly and the service is always top notch!

We had the pleasure of working with Hiram to purchase our newest vehicle at Lakeland Volkswagen this weekend. When I first called and Hiram answered the phone, he quickly answered all of my questions, was very respectful and helpful. We did not live close to this dealership but they had a vehicle that checked all of our boxes so we wanted to make sure all the ducks were in a row before making the drive over. Hiram greeted us and spent quality time with us making sure all of our questions were answered so that we knew everything there was to know about the vehicle and he was not pushy AT ALL. He was a breath of fresh air for the car buying business as we felt so comfortable and not pressured. Once we decided this was the vehicle for us, Hiram and Jeff were able and willing to work with us to reach a deal we were comfortable with. When picking up the vehicle, Hiram had everything in order and ready to go and even went above and beyond to clean some spots on the car that he felt like needed cleaning. Hiram has been with this specific dealership for over 15 years and is a major asset to this location. We will for sure be contacting and referring him to friends and family for all future car buying needs.

I had a great experience buying my Taos at the VW dealership in Lakeland. I just stopped by and everyone was so friendly and welcoming. Best car buying experience I’ve had so far!

Very helpful and nice . Took a little longer than I had anticipated but all in all very satisfied with them