Today I drove 3.5 hours (from Ocala to Sebring) to potentially purchase a used 2023 Ford E-Transit from this dealership in Sebring. The listing on their website was FG61927A. I called prior to leaving Ocala to make sure that the vehicle was available and was told that it was on the lot and abvailable for a test drive. I again asked if it was viewable today and was told "yes" by Amber B. their internet sales specialist. I arrived and met with Francklyn who is a salesman at the Chevrolet dealership. He checked on the vehicle and found that it was being driven by someone. He wasn't sure if it was that dealership, another Alan Jay deaslership or a potential customer. He apologized and told me that he would call me when the E-Transit returned to the lot. He never called me back! I am starting to wonder if the vehicle had been previously sold and not removed from Alan Jay's website and Auto Trader. I also thought that maybe the vehicle was more of a "bait and switch" and was not actually for sale. The price listed (and confirmed with Amver) was $27,995.00 - a deal almost too good to be true! With the return trip I spent 7 hours travelling back and forth. I am quite upset with this dealership's trading practices. I think that once they realized that the vehicle was in fact not available for sale they made up the story about it's whereabouts. Pretty crappy way to conduct business - or should I say a shady way to conduct business.

Mike and his team at the body shop did a great job,car looks brand new again.

Eddie in the service department is always very professional and takes great care of my navigator.

Russel Swailies went out of his way when do deliver my new truck to me 2 hours away, because mine was totaled.....

the dealership did a very good job the only thing i was concerned it was my monthly payments but i will try to make it work out Keegan did a very good job explaining very thing to me about the procees and find a vehicle that fits my need. Rene did a good job explaining everything with the paper work. I was very please with the the process

Lost my keys. Can't get anyone to help. Keeps blaming the tech but still no keys.