The service advisor and tech that worked on the car were first rate.the serviice advisor kept track of the situation, and kept me informed. The tech took to time to explain the problem thoroughly and order the parts to get it repaired.

Highly suggest their service department, have been bringing my 750LI here for years. Their service department beats any other hands down. If you're on the fence between a Mercedes and BMW, go BMW. I purchased a 2025 Mercedes E450 wagon and dumped it after 6 months due to poor service from Mercedes as well as tire issues and check engine lights. BMW has been bullet proof. Don't waste your time and money. Go BMW. Their service department is a pleasure to work with and the same people work on my car.

This is our second BMW purchase with Tanner and BMW of Akron. We got our first BMW a few years ago at Classic BMW, but appreciated the customer service better at BMW Akron. Tanner has a great work ethic and tells it "how it is", providing transparency and professionalism. We used to be an Audi household, but will most likely remain BMW guys for a long time!

Very pleasant experience and went over and above to make the deal happen! Very pleased with my experience

Excellent advice and willingness to work at a winning arrangement. Gets useful answers to tough questions. I’d be comfortable recommending him to anybody interested in a BMW

Financing was awful, everything else was fine. My salesman was terrific, found me the exact vehicle I wanted. BMW advertised 0.9% financing but the dealer did not honor that even though my credit score is well above 820. I’m paying over 6%.