The advisors at the service department were great and solved the issues in a timely manner. The level of the actual services preformed are not what I was expecting. They installed one of the accessories I purchased wrong and it would cause more damage if I was to have it fixed properly.

Oxmoor Ford was fantastic. Scheduled an appointment for a recall component, oil change and tire rotation and one hour later my truck was ready. The staff was friendly, helpful and I'm looking forward to continue my business with Oxmoor.

I was originally scheduled to go to the dealership and have a recall fixed. Then they called and asked if they could drive out to my home and fix it. Once more they called and said they had a problem and asked if they could pick up my truck and take it the dealership, fix it and bring it back.. To me, this went above and beyond in doing this. And, they washed my truck.

Took my Lighting in for a check up and 2 TSB inspections. Dealership quoted 3 days for service and it only took 1. Quick Service and vehicle updates completed as requested. Ross the Advisor was helpful and communicated everything to me as the process continued.

Let me say I had a great experience Victor walked me tru all my choices and lead me to my explorer and it was enjoyable day at the dealership because of him. Never any pressure he just helped me to decide Very knowledgeable about every vehicle I test drove. And got me in what I could afford and what I wanted Big thanks for a day well spent.

We have been going to Oxmoor Ford to buy vehicles and for service for 20 years. Our experience with them has always been positive. Very helpful.