2454 East Mall Drive
Rapid City, SD 57701
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Mitch, the parts department, and the service department have all been very professional and pleasant to work with
Great experience working with Brett and Kevin at Granite Automotive. I was finally able to find the exact truck I wanted.
Great job to all, miss the express lane convenience and making an appointment cost me an extra trip to the dealership
Never get anything fixed. Claim they need to replicate an intermittent issue. It’s a bit hard to replicate intermittent issues at the dealership. My radio/computer stays on and runs my batteries dead. I had to buy a jumper box because it kills the batteries. Their service dept sucks. No loaners ever available. It’s a joke you buy a 90k truck and warranty and get treated like a cheap car lot customer.
Undre Holt is an amazing salesman that helped my daughter get a car. The service department did a great job servicing her vehicle.
They provided friendly and prompt service and overall the quality of the experience was excellent
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.