The staff was great to work with. They made sure of satisfaction and service for us.

Awesome service department. Will return in when my next service is due for sure. Thanks!!!

Such a good experience dealing with Albany Toyota. Mark made our day with the ease of buying a new car. Highly respected dealership and would refer friends and family to them.

DO NOT BUY A USED CAR FROM THIS DEALERSHIP. I haven't had my car a year yet and I'm almost up to $4000 in repairs.. they offer to buy my car back at less than half what I paid... what good does that do. I'm still paying for a dead horse. Do yourself a huge favor... stay away from Albany toyota

Always cordial, communicative and understanding. Flexible when needed when dropping off the vehicle. And the facility is always clean and presentable.

We drove 7 hours to purchase this vehicle after communicating with the dealership for weeks, expecting everything to be ready when we arrived. Unfortunately, that was not the case. Ty made it seem like we’d be in and out when we got there. But we couldn’t even go through with the deal, the car was still linked to the previous owner’s account, which meant we couldn’t even charge it. On top of that, the battery was not fully charged, and we were told it would take up to 12 hours to do so. When we test drove the vehicle, the battery performance was extremely concerning—it was dropping about 1.7% per mile. This was incredibly disappointing after traveling such a long distance. What made it worse was that the sales manager, Jim, did not seem concerned and did not offer any real solutions. Overall, this was a frustrating and unprofessional experience.