I really don't write reviews nor was I asked to write one but I feel compelled to due to the experience I had buying my "new to me" Tacoma. And, I have to say it was a great one. My sales guy Joe was awesome to deal with, took his time with me and really new his stuff, not to mention just a cool dude overall. I had a couple of special requests that took a day or two, this where the sales manager Jim had to get involved. Jim was extremely professional, friendly and extremely responsive-I can't thank him enough. Once we figured stuff out the I had the opportunity to work with Tammy the finance manager. She was non-pushy and walked me through various options that met my financing needs and insurance programs that fit my driving habits. We worked together to pick a program that made sense to me and let's just say this, I won't need to worry about having unexpected repair bills coming my way anytime soon. Thank you again Lassen Toyota, dealing with me was truly a team effort that I appreciate and I will be sharing my experience with anyone I hear looking for a new ride. Truely a 5 star experience.

Jake was amazing! Friendly! Great dealership! Would definitely return when we’re ready for another car.

I bought a used car and just over 60 days (over warranty period)had to spend $8100. in repairs for Air Conditioner and a Transmission and couldn’t drive the car for over a month.

Overall, not happy with my experience looking at a truck with Lassen Toyota. I’ll be the first to admit that I lowballed on an estimate, but instead of telling me, “that’s way too low” or “not gunna happen”… Jordan tells me “I’ll call you in an hour or so”. I figured that they’d deny my offer, but was hoping for a counter, or even a simple “thanks but no thanks”. Instead, Jordan took the middle school dating approach and ghosted me. I was waiting to go on vacation (which he knew about) and waited several hours until I finally called him, texted him, called again and left a voicemail. Never got a call or text back. I am thoroughly disappointed in my experience.

Just had my vehicle serviced.....OMG, so quick and painless. Ken Laub is a dream to work with. Very helpful, inquisitive and very knowledgable. THANK YOU LASSEN TOYOTA

Lassen was a good truck buying experience, they made it easy and quick and stayed late to make sure I got my truck when I needed.