Today’s service by Junior and Brendan was a great improvement from previous service date. Junior contacted me after I reported unsatisfactory service 2 days prior. Both he and Brendan did a superlative job in correcting the mistake. Both gentlemen were professional and even sent me pictures of the issue so that I could confirm if work should proceed. Thank you both very much!

They got me in and out in under 2 hours for a complete service package that we signed for when we bought the car. Nice waiting area with plenty of snacks. Everyone was polite and accommodating.

Made the buying experience really easy. None of the usual dealership games. I asked for a quote, got one immediately, made an offer and signed the next day

As always, Cityside Subaru out performs all other dealerships in sales and service exceptions! Thank you

Every aspect of my experience with Cityside Subaru was outstanding. I spoke with Brian O'Malley on the phone and he connected me with Mike DiFrancisco, who was incredibly friendly and knowledgeable. I thoroughly enjoyed spending time with Mike. He and Nathan Williams went the extra mile to make sure I got the exact car I wanted, and Eric Burd made the financial bits downright pleasant - a first for me! When picking up the car, Mike spent extra time with me to be sure I knew how everything worked before I drove off the lot. Adam Gelfusa even made a brief appearance when my cranky phone refused to pair with the Crosstrek (silly thing), and helped me to resolve the issue quickly. I have leased many cars over the years, but I have never been more impressed with a car dealership. Not only was Mike an absolute joy to work with, not once did I feel pressured to make a deal on a car. From the first phone call until I picked up my new Crosstrek, it was clear to me that the wonderful team at Cityside Subaru was more interested in me getting what I wanted, than they were in making a quick sale. The cars, of course, sell themselves, but the people at Cityside Subaru create the loyalty, and they absolutely have mine.

First time service visit was mostly positive. Quick scheduling and availability of a loaner were greatly appreciated when my brakes suddenly started making a terrible noise on a Friday afternoon. The only complaint I had was that I was not totally informed of all the work that was recommended. When I spoke with Stephanie, she went through the different needed repairs, including an alignment, but she didn't tell me that the reason was that I needed new tires! So that was a surprise when I picked up the car. The person who assisted me at that point was very helpful but I didn't get her name. I never met the service people listed below so I can't rate them. I only dealt with a woman named Stephanie on Friday and another young woman on Monday Will definitely return.