Plenty of other places. Typical car dealer. No ethics. Horrible management. The worse service department. GO ELSEWHERE

Excellent experience! My salesman was wonderful through every point of the sales process! The staff there was very helpful!

The sales process at Gervais Kia was okay, but honestly thats what you expect at any car dealership. Everything from then on has been a nightmare. We had a service appointment to fix a remote starter incorrectly installed, and received a loner car that was clearly heavily smoked in. When we asked the service advisor she said that there was no way, and she personally checked the car her self, and refused to offer us a different car. We have since sold that car and during the sales purchased the Cost Guard extended warranty for a used car. Which I advise no one to do! They will assure you it can be canceled at any time, we have been working with Jim Brophy for upwards of 5 months at this point to do so. Every time we call, he says he thought it was already handled and that he will call us back, we have yet to actually receive a call back and always end up having to follow up ourselves.

If I could give their service department a zero they would get it. This is not my normal Kia company it happened to be the closest one when my engine blew on my truck to be towed that was seven weeks ago still waiting for an engine parts I understand they have no control over but yet they will not give me a rental they expect me to pay $1000 a week to rent the cheapest car I can find possible and get back $210 a week where every other car company out there are giving cars when waiting this long for parts. So they figure I must be rich that I can afford $6000 out of my pocket for a rental and get back 4800 nope next help me Hank! One trucks been there since May! He must be living on the streets by now! Poor service and management!

They have the worst service department we have ever dealt with. I called over a week ago about my cars AC not working . Was told I would get a call back, never got a call back. Called today explaining the issue again and they have no openings for weeks, no weekend hours or loaner cars for you. When I bought my car there I was told they had a wonderful service department with Saturday hours, etc. Bunch of lies. Would not recommend this Kia location to anyone. Stay far away from this dealership and service department all they car about is getting the cars sold and they hope you never come back with issues!! If I could have left fewer stars I would have.

Worst repair shop in New England. Drove car in with a misfire. Car was there for 6 months. The work which they did to the motor made it inoperable. Got back a car which had to be towed and junked. Did nothing at all to help with a replacement vehicle. Would not recommend getting any service done here.