1630 York Road
Lutherville, MD 21093
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Always a delight to work with Jenna B.! This is my second time purchasing through her—once in 2023, and now again in 2025. She consistently goes above and beyond, and I truly appreciate all the staff for their hard work in making the process smooth and enjoyable. I feel confident that they keep your goals and best interests in mind, helping you find the perfect car for you.
Mike L. is very helpful, knowledgeable and professional! Buying a new car was very easy with his help! We highly recommend him!
I experienced on two intense purchase occasions, a professional, multi talented, experienced team led by my sales woman Jenna Bull. Dave the GM who was smart,compassionate, and tough explained some complicated data and processes to me. But he also listened! Their bench is so deep from knowledge of cars, customer service, finance, to state of the art work place systems . I had an incredible, eye opening experience with the Heritage Mazda Towson team. They were more than I could have hoped for at my time of two very challenging procurement interactions. Thank you all, Rosemary DiStefano
Galen was amazing. Very professional. It was a smooth process buying with him. Manager Brad was also great.
Matthew was an amazing help with my car purchase. He was well informed and made the car buying process simple and easy. My favorite part is when he told me if I found a car at a different Heritage, they could assist in getting that car for me. That’s exactly what I did and it made a huge difference when I decided on my vehicle. Great customer service will make me buy my next car from here! Thanks again Matt!
Matthew Hird was great. He is very nice and answered all our questions and was very helpful. We enjoyed doing business with him. Everyone that we dealt with was very helpful and thorough. We had a great experience working with Heritage in Towson.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.