Megan Dolce is a pleasure to work with. She is very knowledgeable and professional. My service was done promptly.

The dealer is efficient, got my cx90 done very quickly .The service staff is amazing especially Megan Dolce and Janet.

Megan Dolce is so welcoming that I actually look forward to having my Mazda serviced. Megan provides answers before I ask the questions - she knows what needs to be taken care of.

Mr. Regis Larkin started just 3 weeks ago at this dealership as its new service manager. He exemplified what a top-notch service professional is and what a true customer-first experience ought to be. I had issues with my TPMS sensors immediately after routine maintenance. He was genuinely attentive and recognized the problem, as I complained about why it was not identified during the inspection. He arranged for corrective measures that included additional evaluation beyond the scope of a normal routine maintenance job. He arranged for me a loaner car, a full replacement of two TPMS sensors, and a host of diagnostic steps for the main sensor unit. I thought it would take more than a day to identify the problem with the volume of analysis they were doing. On my way home, he called and advised me that my vehicle is ready for pick-up. I can't come back on the same day, as I'll be out of state for a few days. He was very polite, reassuring me that I didn't have to rush to bring back the loaner car. They took care of everything, and I did not pay for any of the extra services or replacement parts. My vehicle is now running smoothly, and most importantly, I feel safe.

The check in process upon arrival was quick and easy. Our service advisor, Janet Campora, was polite and friendly. She explained what work would be performed and the expected completion time. Our service tech sent a video via text while he was working on our vehicle. It's a nice courtesy for the customer.

Empire Mazda is very well run. I like that they send a video showing the auto mechanic working on your car.