220 Rt. 22 West
Green Brook, NJ 08812
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Great experience with Empire. Though some of the parts took some time to procure (no fault of the dealer) they made accommodations for a loaner car and had me on my way. Staff was friendly ..knowledgeable and my car is running great!
Megan Dolce is a fantastic service advisor! She is so understanding and helpful at all times. She goes that extra mile to make sure you are completely satisfied. She is one of the reasons I only buy Mazda!
Janet Campora went above and beyond to ensure my service experience was great. She was super helpful, very nice, knowledgeable and very responsive.
Michael Neglia was able to reassure me my vehicle was being serviced properly. My experience at empire Mazda in green brook has been excellent.
Service was done in the time noted at a competitive price. The atmosphere was relaxing and had drinks available with free WiFi. Megan my service provider keep me abreast of the work and I received a text with what work was needed and gave me options to allow the work I approved to get done.
Everything was fine although they didn’t tell me beforehand that usually at 20,000 miles is when you do your air conditioner, but I did not. My air conditioner is working fine however when it came time to pay because all I had with me was my credit card and I did not know there was a 3% surcharge which I told them they should let people know when they make their appointment and every time they send a notification that you service is coming up. It is unfair and outrageous that they’re charging 3% because they’re a dealership and they make way more money than these little mom and pop shops that don’t charge 3%. I thought it was just pretty greedy. The work that they did was fine.
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