6011 Pembroke Rd Lot B
Hollywood, FL 33023
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Everyone was very friendly at the Kia Hollywood dealership. Thank you to everyone who helped me
Everything was great. From checkin to pick up. I was kept informed every step of the way
Excellent,Professional Very good, good people I feel like I'm part of the family with Johnny.
I wanna give her a nest of 5 stars for the following reason. What happened? Was I traded in my old Kia to purchase a new one and in the dealer? And I were off by a few $1000. We went back-and-forth several times 8 time.I would send Ernesto back to management to give my offer.And then he would come back to give the counteroffer , even though i sent\n Him several times he never complained. At the end, they agreed to the price that I originally offered. Then once the sale was made i'm a moron when it comes to gadgets. Ernesto was very patient and gave me a full tutorial on everything including cruise control and he also helped pair my cellphone.So I would have the Bluetooth with the with the phone. Bottom line, he was very efficient.
Great service and a professional attention, i would like to thank Emily King for her precious time in providing the best customer service.
Kevin was my service adviser who is awesome. Yitzack helped me when Kevin was off and he too was excellent. Janader is the service technician who rode with me during a test drive to make sure everything was working. This is the type of customer service all dealerships should demonstrate.
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