6011 Pembroke Rd Lot B
Hollywood, FL 33023
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All July concerns we addressed,and my vehicle was serviced and returned to me in a timely manner.I was kept updated throughout the process by Mr.Mullins.
Mr. Y. Ramirez is excellent. He addressed the issue when I brought my new car in after having a message saying engine overheating. I couldn’t believe this was happening on a car less than a year old, however, Mr. Ramirez saw to having a car brought in after it was towed to the dealership. Once it was determined what the cause of the engine overheating was found, Mr. Ramirez explained that it was the radiator and it had to be replaced. Therefore, they would have to send out for the part and it would be a while before the car was repaired. Mr. Ramirez made sure I had a rental as I had important medical appointments with specialist that I could not miss. He is very personable, knowledgeable, friendly, kind, and supportive. He is thorough and explaining what is wrong with the vehicle and he is very determined to make sure that his customers received the utmost care that is his goal that his customers are completely satisfied wants to prepare work has been completed. I couldn’t ask for a better service representative, who is very conscientious and has only the customer’s best interest at heart. He represents Hollywood Kia’s service department very well, and I couldn’t ask for a better person to take care of myself and my vehicle.
Oriel, Eclis & Turk were awesome from start to finish this was by far the best car buying experience I’ve ever had.
I was very pleased with Mr Watson's professionalism, he listened and allowed me to ask questions for which I have received honest answers. Hopefully on my next visit, I will meet up with him again. I also appreciated the video of the inspection of my vehicle. Please also communicate my appreciation to the Technician. It was a very pleasant visit. Hollywood Kia keep up the good work.
Kind knowledgeable well rounded interesting intelligent considerate thoughtful happy understanding honesty integrity helpful on time Ll
Very profesional and attentive Honest to the needs of the car A very efficient advisor
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