1865 US 20
Bend, OR 97701
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Don’t buy from Jeep. They can sell you a car with the oil plug completely sealed and when you take it in to them to fix the problem they tell you that it’s not covered and you have to pay? Deceptive and fraudulent practice.
Great experience! Rex was exceptional and efficient! Definitely one of our best car purchase experiences!
Steven is a very friendly and approachable dealer, helping me throughout the entire process, finding a car that's just right for me, explaining everything I had questions for, and securing a great deal in the end. The process isn't technically over since I have yet to receive my plates and all, and it was clear that all the typical marketing strategies were used as incentives for me to be more inclined to purchase, I didn't feel pressured or rushed at all. To be clear, I'll edit my review if any undesirable things come up, but at least for now I'm very happy with my purchase and recommend them for a good experience.
Worst Car Buying Experience I’ve Had I understand that buying a used car comes with risks, but my experience at Lithia Chrysler Dodge Jeep Ram of Bend was the worst I’ve had. Their 247-point inspection either missed or ignored major issues that should have been caught or disclosed. • The car was brought in from Canada, and rust had been painted over instead of properly repaired. • There was a crack in the rear differential and a welded radiator (which shouldn’t even be possible). • The radio didn’t work and the taillight was broken. • The car was dirty at delivery, and I had to ask them to vacuum it before I left. Thankfully, I purchased the aftermarket warranty, which has saved me from even bigger repair costs—something the finance guy subtly hinted might be a good idea. I can’t speak for others, but if you’re considering buying a used car from this dealership, I highly recommend getting an independent inspection and being extra cautious.
Best experience buying a car that I have had! Front door delivery, Not all dealerships are created equal. This one goes above and beyond.
Excellent experience in both sales and in the finance department. My salesmen took the time to explain every feature of my new Gladiator and I received a great interest rate in the finance office. Altogether a very smooth transaction. Thanks, Scott & Shannon!
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