We had a great experience at this dealership. There were no hidden costs, they were open to negotiation and the whole experience was very professional and very honest. I would buy from this dealership again.

This is by far the worst experience I have ever had with a dealership and service. Service department doesn't update you on anything. Simple services that my warranty company confirms don't take no more than a few hours are taking a month. Yes, my car is STILL there. Do not come here. Tell everyone that ask about it the same. Get this place shut down for incompetent service.

I trusted Premier Chrysler Dodge Jeep Ram of Buena Park with my brand-new 2025 Ram 1500 Laramie for scheduled service and updates. Using Uconnect, I discovered that my truck was taken on a 43-mile unauthorized trip by a technician, including a stop at a donut shop, which was entirely unrelated to the service visit. When I presented this evidence, the dealership admitted the misuse and stated that the employee was terminated. However, they have offered no formal documentation, provided no assurances about potential damage to the vehicle, and failed to complete the requested TSB updates (steering and infotainment system). Additionally, the mileage reported on the service order did not match the odometer reading at pickup, which raises concerns about record accuracy. I have filed a complaint with the California Bureau of Automotive Repair (BAR) and escalated this to Stellantis Corporate. I cannot recommend this dealership to anyone expecting honesty and care for their vehicle.

I purchased a used Ram truck from Christian Torres. He was very helpful. He even drove the truck to my house due to my wife was out of town and couldn't help. When I told him I live in Corona (Del Far). It didn't phase him. When he arrived to my house which was an hour after I left. (Surprisedly the 91 had some traffic that day) He was still gracious. I noticed the next day that the truck didn't have a full tank of gas. I went back to him the next time I was near the dealership and he filled up the truck. I was very satisfied with his followup. I would recommend him highly to go purchase a vehicle from. I also want to commend Jeannette Daze the finance manager. She explained everything very well and made the purchasing process very easy. John

WARNING parts department tried to copy my credit info and drivers license FRAUD SaturdaymorningApril2724 SOMETHINGgoingONthere

Francis didn’t explain how 4xe works , his customer service is very bad . 4xe goes only 25 miles on hybrid mode but he never explain . 4xe is very bad heep