Joe Myers Ford

16634 Northwest Fwy

Houston, TX 77040

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Joe Courtney is awesome to work with! He always quick to get us scheduled and keeps us updated thru out the process no matter if it is a quick turnaround or a longer period due to waiting on a part!

Dealership was nice and clean and Jana was a great saleswoman who helped us to reach the deal we wanted.

Service advisor Marcos was very professional, friendly and helpful. I will ask for him every time I bring my vehicle in for service.

Joe Courtney was a great service rep and kept me updated on progress. He went out of his way to take care of my needs. However, repairs took an exceptionally long time - 10 weeks. I am concerned if the technicians need additional training to more quickly diagnose mechanical problems.

Kept me informed of the progress and quickly kept the work completed. I will return.

Donovon Nicholas was very helpful and professional. While I have serious questions as to the qualifications of the mechanic (Ernesto Orellana) and his abilities. I had to bring my vehicle in for the same problem twice. It seems like the only reason this happened is because the mechanic is not qualified to do his job, or he is just trying to make extra money for the dealership. I would rate the mechanic 0 in this survey.