4045 Lee Highway
Arlington, VA 22207
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Christian Lobo is a a delight to work with. Thank you for providing desks where we can work while we wait.
The service team at Koons is top notch. I always look forward to working with Christian and his team!
This is my second Highlander Platinum. The service is amazing; I find David, who works at the service desk to be professional as well as helpful. My car has been recalled, but I am waiting for David to advise me when the parts are available.
Koons Arlington Toyota continues to provide the best service and the most convenient care due to the quality of staff onsite, driver pick up and drop off. Keep up the excellent work!!
He was excellent, providing knowledgeable and professional service. He kept me informed throughout the process and completed the work on time, making the experience seamless and positive. Highly recommend for his great communication
Customers feel valued. Christian is always calm and good at de-escalating and earning trust. I feel like he has the customer’s best interests at heart when he explains things. Jay is a decisive leader for the team and stepped in to make things right when I had a problem. He is a great ambassador for the Koons Family’s deserved reputation for excellence. I’ve been a Koons Arlington customer for 6 years and this is why I keep coming back. I feel like a valued customer.
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