4045 Lee Highway
Arlington, VA 22207
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I didn’t have any issues with the service that was provided. I was kept informed through the entire process.
Quick and I love how you get updates and pics and a video of the work. David was very professional
Greay overall. The service advisor was amazing. I believe it was david. I will always come here
The best car buying experience that we have experienced to date. The new vehicle was exactly as described, the price was exactly as expected, our time wasn't wasted, and our salesman (Juan Carlos Hernandez) was one of the most exceptional people we have ever had the good fortune to meet. As the last customer in a full day Mr. Chevan (finance) was still pleasant and friendly late into the evening, and thoroughly explained every facet of the finance portion of our purchase. What more could one really expect from a car buying experience. I have no reservation buying another car from Juan Carlos and Koons Arlington Toyota in the future.
Steven O’Brien and the Koons dealership team were excellent. They went above and beyond to help me find and secure the exact vehicle I wanted. They were honest, fair, and never made me feel uncomfortable. Great experience, and I love the new Toyota Tacoma.
The staff are always friendly, clear, helpful and efficient. I am grateful for the shuttle service which works so well. I have confidence of good service and good work on my car.
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