I really appreciated the pick up option. I’ve been using Rota a bunch because they have this option, so it’s good to see you all following suit. i also really appreciated the work you did to get me a rental car even though I didn’t request one previous to the appointment. That really saved me. Perhaps an item for the dealership to work on, I noticed the same wheel bearing sound when I drove off the lot, albeit at a lower volume. It would be nice to get an explanation about what you all did to test the bearing noise and how bad or good each bearing is. Right now, I’m kind of operating in the dark. I know you all replaced 2, but I don’t know how bad the other two are. Is there a way to give the customer “bearing rating” similar to tires or brakes? You’d think that with such an important part, Toyota would offer a way to measure it other than guessing at a sound or having a wheel fall off mid-drive. There was an alignment print out in the front seat with no explanation. Some items were in red and I have no idea what they mean. It seemed to be a pretty technically readout. Was this the read out before or after you all did the alignment? What do the readings mean? Lastly, other dealerships take pictures of your car showing their work as they inspect and include them in the document they send the customer. Suggest you do the same.

They have numerous very good selection & very good deals. No wonder cars gone quick. I hoped I will mention the correct name of the manager Jamal showed much patience handling us so as Andrew the sales agent both of them above and beyond customer service.

The pick up/return of my car from our home made all the difference in the world. Thank you very much.

The Service Center told me someone would be with me shortly and they were. They handled the problem and told me that I could come back in the future to have it permanently fixed.

Mario and david were super helpful and quick with fixing my car and taking care of any complications! They deserve a raise for sure!

Steven was super knowledgeable, responsive, and prioritized our needs! Koons had the best deal in the area and I called around to 5 different nearby dealerships and no one could beat their offer for the same vehicle.