Tried buying a car from these fools out the Fairfield location and they let me walk out the door because they didn’t want to lower the car $500. Smfh bad business…. Btw it’s been over 2 weeks and the car is still at the dealership with the price lowered $1000. Sales manager was Rude and the salesman had no clue on what he was selling … I wouldn’t walk back in this place again even if they lowered it thousands…

Hector was amazing to work with! He helped me buy my 2025 NX 350 and made the whole experience super easy. When I needed a little extra time to pay off my taxes before finalizing the registration, he helped me get a loaner in the meantime. He really went the extra mile to make sure I was taken care of. Thank you, Hector!

Just purchased our 3rd Lexus...our 2nd from Elton Dos Santos. He is patient and respectful. No pressure. Always responsive. All in all, a wonderful buying experience! He is AMAZING!

I want to start off by saying Hector was amazing, I came in there knowing what I wanted and we got down to business, drove off with my car the same day.

We worked with Hector who is a knowledgeable, personable, and professional salesman with a great personality. There was no wait time with our appointments and the test drive was easy and fun as Hector had me try several things beyond sport mode on the backroads, main roads, and highway. Also, I must have called and texted Hector 10 times and he was always responsive and accommodating, which I very much appreciated! Price: they worked with us some. Things did add up after the price of the vehicle was lowered. Finance Manager: also knowledgeable and personable. He made the process as smooth as possible. The one thing to be aware of is purchasing an extended warranty for a used vehicle—they rolled it into the financing, which is not fair. I should have pushed harder for that not to happen or just not purchased through Lexus. I was worried about the electronics going on the 2022 rx350, not the engine or transmission, at all. Overall, the experience was excellent as we felt cared for and respected.

I have nothing but good things to say about Evan Palumbo our sales person. He answered every question we had thoroughly and clearly and made us feel extremely comfortable..