Mike was very courteous and pleasant to work with. He showed how much he cares about his customers. Definitely a pleasure to work with.

Brett was very nice and helpful. Great sales man to deal with. Would recommend him to anyone.

Had a really great experience everyone was polite will always come back to Lima auto mall

Very courteous and friendly they were able to change my oil in car the same day

Good polite service, nice waiting lounge, clean restroom, fast for an oil change and tire rotation.

Not the greatest experience. I scheduled an appointment to have an inspection completed for a purchase from elsewhere, hoping to make this the dealership I would use for service and the purchase of our second vehicle. When I walked in it took about 10 minutes to be greeted, and then the person in the service department just kept telling me about how big of a mistake it was for purchasing my car elsewhere and how much I would regret it. We ended up buying our second vehicle from another dealership based on the experience.