3570 Thousand Oaks Blvd
Thousand Oaks, CA 91362
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service Dept.
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This was my second time I in for service. Last time was 6 months ago. When I got to the service center I was greeted by Fabian Espinoza, who took me right in. I was told that it would be about 90 minutes. So 90 minutes later my car was ready and very clean inside and out. However the last service that was done I felt that the tires were not rotated. So this time to be sure I marked the right front tire on the valve stem. And guess what NO rotation was done. If I was informed as to why it was not done I would have given Fabian a higher rating. I just need to know what is going on. So the next time I come in for service this will be a subject of discussion.
Great dealership that was patient and helpful in answering all of my questions, very friendly staff and everyone was kind and informative. Went above and beyond, especially Jacob
Kept me in the loop on what was going on. Went above and beyond in helping with another issue with the car.
Excellent service and personal experience and professional they always give a good service everyone are professional
Patricia was most helpful. She attended to our needs with clear guidance, and explanations of car need and estimates.
The service starting with patty was geat she goes aout of her waya to for hes custmer keep me posted on the progress of my car all the service was great
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