Tell us about your experience with Hyundai of Albany.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Hyundai of Albany is, without a doubt, the best in the business. I’ve now purchased two brand-new vehicles from this dealership, and each experience has surpassed the last. They have completely redefined my expectations of what a car-buying experience should be—rooted in honesty, integrity, and respect. From the moment you walk through their doors, you're met with a welcoming atmosphere and a team of professionals who genuinely care. Every employee radiates positivity and treats you like family. The car-buying process is often stressful, but at Hyundai of Albany, it feels more like catching up with old friends, making everything move smoothly and efficiently. At no point did I feel pressured to purchase anything beyond what I needed. They not only offered me the best deals compared to surrounding dealerships but also provided significantly more for my trade-in. Their transparency and clear communication ensured I was informed at every step, making the entire process as seamless and stress-free as possible. Even when we brought our kids along, the team went above and beyond to make them feel comfortable, providing plenty of activities to keep them engaged while we handled the paperwork. Simply put, Hyundai of Albany sets the gold standard for the industry. They are the only dealership I trust, and time and time again, they have proven to be an outstanding group to work with.
Hyundai of Albany created a customer for life. After buying Toyota for the last 12 years, it was refreshing to feel like a valued partner with Hyundai of Albany. How you treat people and doing business with integrity used to be priority #1 in this country. I can confidently say… that the entire team is fantastic and fair. Go see Alex Martinez in sales. Sales Manager Brett Pigg who handled our negotiation and Andrew in Finance were fantastic… I couldn’t be more impressed. A big thank you to the GM Jake Zilverberg who truly added that final touch to a great buying and selling experience. You have a loyal customer for life.
The people were friendly and went above and beyond compared to my experience with other dealerships. This was also during the stress of moving to a new building across town
The dealership was helpful and honest providing great customer service and helped me with the whole process.
The team in Albany were friendly and easy to work with. Made the experience fun!
The best experience I have ever had when purchasing a vehicle. Westin was knowledgeable, personable and respectful from start to finish. Very strong team!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.