1580 Hanes Mall Boulevard
Winston-Salem, NC 27103
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I would not recommend this CarMax location to anyone!! I have gone back and forth with them regarding my car being ready for pick up! One of the salesman called me to let me know it was ready and that the Title had arrived. When I got there, I did the paperwork and test drive all for them to tell me that I couldn’t take the car that day because the Title hadn’t arrived!!! However, the manager took it upon himself to fill out the check from my credit union before knowing or telling me about the issue with the Title!! I will be going to the BBB as well as the Sheriff if I don’t have my car by tomorrow!!!!
Easiest car purchase ever made. Straight forward and nothing hidden. Can't recommend them enough. Joe Cirunay was fantastic as well as everyone I encountered.
Asked for more pictures of the vehicle - they did nothing. They had far fewer pictures than a normal ad. This is the second time a Carmax has been unresponsive. Don't waste your time with them!
Our purchasing experience with Carmax was great! we for the extended warrantly and when a problem occured it was covered just like promised . I would recommended Carmax
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.