Service dept. Mgr. Jason is a liar. Still waiting for my corrected receipt since last month. Called, called but no call back from Jason or manager/supervisor. Very disappointed and disgusted. Hopefully Mission does a better job. Will be given Harlingen Kia a bad review and pass along to friends. There is more to this.

Service department is horrible. They don’t answer the phone, they don’t return calls, they make promises but do not deliver. Four calls answered in Weslaco because Harlingen just won’t answer the telephone. I was transferred twice and they still didn’t answer. They say they will call back but never have called back. Cars just sit there. I don’t think they have mechanics.

Dealer made the process easy and painless. Never made me feel pressured into purchasing a vehicle. Finance was simple and quick! Wasn't perfect but was happy with my purchase.

No one answered my calls. Paid for touch up paint 3 weeks ago and have not heard back.

The people were very nice and friendly however after my purchase the next day I found out that the reason the factory list usually on the side window was missing, they had increased the price about $2000.00 over factory MSRP. I have purchased several vehicles from Bert Ogden and was able to negotiate a favorable price and considered them as honest, now I feel lied to and taken advantage of. Basically cheated.

knowledge of sales person (Juan Davila) Most of all the respect he had for my spouse and me.. will definitely return to Bert Ogden Kia.