Very friendly personnel, competent technician and great service. They were to help us with an emergency situation. Thank you

I bought my new Micro Minnie Winnebago travel trailer which was the smoothest transaction I have experienced. The salesperson, Ali, was informative and helped me with the pricing which I think was fair. I want to make a shout out to Cody who spent a lot of time with me making sure everything worked and how to make sure everything was to my satisfaction. I stayed the evening at their hook ups as it was snowing outside so I did not want to drive anywhere pulling a trailer. No attempt to upsell me with unnecessary items. I highly recommend this dealership. Tanya K.

We have been to Pierce a few times to pick us items for the camper. However, yesterday we just happened to have a flat tire near Pierce so pulled into the parking lot. Since I couldn't change a tire because I had just had surgery and it was getting late in the day so roadside assistance would have kept us in Billings until after dark, I asked if someone from the service department could help us with a flat on our car. They went out of their way - sent us a young man Colton who did a great job changing his first flat! While he was doing it, a couple of the managers came out to make sure everything was going well. What a great group of people. Thank you Colton!

I purchased a $36,000 travel trailer from Pierce. I loved the trailer until I realized there was a manufacturer defect. The defect ended up flooding the bottom of the trailer and water damaging the unit. Brought the camper back right away thinking there’s a warranty and I paid for the extended insurance so we should be fine. The part they neglect to tell you when taking your money is that their service department is months out and warranties are a non priority. This entire experience has been heartbreaking considering all that we have tied up financially in an effort to enjoy the few short camping months we have here in MT. I too read reviews before buying and I thought “it wouldn’t happen to me”. Well it did! Don’t make the same mistake.

So we have a family member that was recently diagnosed with cancer so we drove from Florida to Montana to stay and help with their needs. Eddy and the service team at Pierce have gone ABOVE and BEYOND helping us balance the needs of our family members treatment plan and the repair that needed completed on our coach. They continue to treat us as a valued friend. The customer service is FANTASTIC!! We are beyond blessed to have found Pierce RV. Come see them and you will experience customer service like never before.

While on vacation, and on a Saturday morning, no less, I saw that my seven way cable had dragged on the ground, and was worn to a frazzle. NO lights on the trailer. None. This was an accident, or a ticket, just waiting to happen. After calling around to various shops in Billings, only to be told that my appointment time would be anywhere from very late in the day, to mid day on Monday, I was blessed to hear the friendly voice of Connie at Pierce's RV. She said "Come by at 1:30, and we'll squeeze you in." When we arrived, Connie greeted us immediately, and put us with Andrew, who had the cable replaced in short order. While waiting, I needed some little odds and ends from the parts department, and Shae was most helpful, finding what I needed quickly and efficiently. The receptionist at the waiting area even provided us with ice cold bottles of water, and popcorn. The bill was much less than what other places said they would charge me, if and/or when they could get me in. We were back on the road quickly, with everything working just as it should. The peace of mind was priceless! All in all, I highly recommend the people at Pierce's RV. On a scale of 1 to 5, they get a 10!!