Recently had my husbands fiat smogged. The tech informed me there was a recall on a clutch part.The car was driving without issue but I wanted to be proactive so I called Glendale DCJ and they ordered the part for me. When it came in we scheduled an appointment. I brought the car in Thursday morning and picked it up Saturday. Now the car will not go into gear. Something is definitely wrong. I immediately reached out to the parts associate who handled intake, Marvin. When I was finally able to get a hold of him he asked what year the car was. I told him and he informed me the car was no longer under warranty. What in the world kind of response is that. I brought you a working car and now it's not. I feel trapped like this was some kind of ploy. I;m super disheartened and disappointed and frankly I'm scared to go back.

This dealership is like stepping back into the 1960s and not in a good way. From bait and switch false advertising to an over abundance of rude and snobby attitude. To just low down and dirty dishonest sales and this is the place to go!

I wanted to get a Fiat Spider 124, so I built one online that was perfectly within my budget and driving preferences, and started hunting for that configuration. I walked into the Fiat dealer that was closest to me and had a pretty bad experience, so I looked up and called Fiat of Glendale. I was assisted by Maya, and she told me that they had not only the specific car I wanted, but they had EIGHT of them in all available colors. I was impressed by their inventory, and excited to see the cars, so I came in the next day. Maya was so awesome to work with. She was not only knowledgeable and transparent, but she also took pride at her work and stood by the product. Also, she knows that customer service is key to building trust and loyalty, and she nails it. My local dealer was pushy and predatory, and that's such an outdated tactic that's just not good for anybody. A customer that is manipulated into buying a car they didn't want and couldn't afford will resent your business and make sure all their social media knows. None of this happened at Fiat of Glendale, it was quite the contrary. I bought my dream car, and liked my experience so much, I'll be driving 40 miles just to give their service department my business and will tell all my friends about it.