My wife and I had a great experience dealing with State Line Dodge. They helped us get financed and we got in and out with my wife’s brand new jeep in like 2-1/2 hours . We have now owned it for about a year and they give us priority when it needs anything service wise. They fight to get your work approved through the warranty programs. And Chris Madden was the star of the show when it came to picking our car out. He was direct and honest about our options. We were very happy with the entire process.

couldn’t be more pleased with the service I received from Mr. Surey. Within just a few weeks of taking over, he resolved issues that had been left unresolved by the previous management for far too long. He was incredibly patient, understanding, and worked tirelessly to address every concern I had. Unlike the former team, Mr. Surey went above and beyond without ever showing frustration. It’s a huge relief to have someone so capable and dedicated running this dealership—I’m truly thankful he took over.

Always receive exceptional service from fixed ops at CD CDJR in Kansas City! Will be back

1. Dustin Smith stated last week during test drive for transmission that the brake service would be $170. Instead it was $229 according to what Bradley Lambert stated when I got to the dealership for the appt. He further stated the service would take 2-3 days! This was a shock as I had no idea I wouldn’t be getting my vehicle back the same day. Bradley then advised me he “work it in.” 2. Dustin Smith stated last week during the test drive for the transmission jerking in final gear that the diagnostic test would be about $200. Today, according to what Bradley stated on the phone, there were no codes. He didn’t state there wouldn’t be a charge. When I arrived at the dealership to retrieve my vehicle I was stunned there was no diagnostic test charge. On the invoice it states DIAGNOSTIC FEE OF $199.95 APPLIES IF MORE THAN CODES ARE PULLED. If more than what codes are pulled? Five, ten, twenty, what? 3. What is G.O.G. What am I paying for? Why are supplies listed and charged for twice on this invoice? 4. The $229 Bradley quoted was an inaccurate statement if I paid $259.95! 5. On the third (back page) there were two line items listed. A battery check which appeared to be okay. And “Rear wiper switch stuck.” My rear wiper switch is NOT stuck and never has been. I don’t understand why this is listed. Explanation?

Kailey is a superb employee of Cable Dahmer. She provided excellent customer service on my recent visit there. Someone like her is rare today!

Adam is a real people person. He remembers names, vehicles and situations. He's the best service rep I've dealt with in some time.