Kelsey on the service team is awesome. She clearly communicated, consulted with me on the repairs. My wife’s Jetta needed, and walked with me through the process while the parts were being ordered. I’m completely satisfied with the service! A+

Great service dept! Mr Ryan Smith took excellent care of me and my 2015 Golf TDi SE for its 170k mile service! His tech performed expert service and found my battery was failing. With my okay, the tech installed a new battery. A strong battery is important for the glow plugs to start the engine in the winter. I'll be back for service again!

Customer representative did a good job assisting my vehicle issue. They were all customer service oriented.

Mike was very helpful with leasing out ID Buzz! He was always available and ready to help!

I was caught off guard as I traveled out of town with an unscheduled issue. I coasted into Ourisman just before they closed for the day and they hooked my GTI up on the machine. They didn’t put me off, they made me feel at home, helped me with a loaner, and 100% took care of my “girl.” The three fellas with whom I became acquainted took their time, and although this is over an hour from my location, I will travel here for maintenance. That sounds crazy, but service, care, kindness, and trust, go a long way these days. R, Ch, N. I thank you. OJ the wh Gti with the F inj problem. :)

Service along with sales team is amazing. Incredibly rare in these days and times. Special thank you to service technician Rick and sales team member Brian and Mike.