Tony was very helpful and patient with me.. He listened to what I was looking for, and found me the right car. I would buy a car from him again and recommend him as the best salesman every.

Looked at 4 other dealerships and did not receive the type of customer service we received here. Everyone was very friendly and helpful. I felt the staff was very honest and trustworthy. They even pointed out the cracked windshield I had not noticed and had it fixed that week! I plan to start here when I need to purchase my next vehicle and have already referred friends here.

Absolutely worst overall experience ever. Dave, the finance manager, lied to me about what my warranty covered. He told me it covered the clutch and guess what! I didn't even get plates on it yet and the clutch went out. It then comes to light that the clutch is never covered as it is regular maintenance. He also lied and told me I was getting the comprehensive warranty and trusting him I just signed the document. Come to find out now when my car is in the shop that the lower option was checked and it doesn't cover what my vehicle is in there for. Basically the clutch cable I believe it is broke and is going to cost $1900.00 to fix. I went into the dealership to figure out what was going on, where I encountered Brian a salesman at the 5995 lot. When I was talking to him about the issues I have had with Phil Long, he proceeded to yank his glasses off and basically slams them onto the counter and raise his voice to me saying that he didn't even work there when I bought my car and that he is just filling in for the GM and then told me to go up the street to the other Phil Long dealership and speak with a GM there. I went up the street to the other Phil Long where I spoke with a manager named Aziz and then he spoke with his manager, who I did not get to speak with. They offered to either trade my car in or give me $600.00 off the work. I cannot trade the car in and even $1300.00 is too much for me right now I cannot afford it. It is my fault for not looking over the paperwork more thoroughly. I understand that. I trusted what they were saying to me which is my fault for being naive. To just be so deceitful and such a good liar just to get one over on people is sad and it's sad that they get away with it.

I went in and was able to purchase a vehicle very quickly. The staff was very helpful and Neal Wells, my salesman found me a great car fast! I am now enjoying my new ride.

We went to the used car event in Colorado Springs in Jan 2015 looking for a car for our daughter. Brian and Ed were very helpful walking us around the entire event looking for a small low-mileage car. We found a used Mercury Sable with low mileage and in great shape. The worked with our budget and we left pleased with our purchase. Very nice team and would recommend.

A BIG thank you to Brian, Ed and Dave for making my first car buying experience a great one. Looking forward to working with you guys in the future.