14807 Venture Dr
Dallas, TX 75234
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Similar to the experience of the OK customer, I also was told I needed to pay TX taxes even though car would never be registered in TX. The dealership kept this money (never paid to the DMV) along with several hundred dollars in addition funds they were not due. To top it all off, they didn't even hold the title for the car they sold me. It has taken more than 7 months to get the banks to settle and allow me to register the car in my state of residence. Needless to say, nobody at the dealership ever returned a call, letter or a penny of the money they stole.
February 6th, 2016 I purchased a car from Texas import sales. The transaction seemed efficient and friendly. It took several ,moths to secure a title for which I don't blame Texas Import Sales but rather the company they acquired the vehicle from. However, I was never refunded my Texas state tax even though this was promised during the purchase. Oklahoma does not honor a reciprocity agreement with Texas, so I also had to pay the Oklahoma tax to register the vehicle and secure an Oklahoma tag. Several attempts to work with the dealer and issue remains unresolved. They no longer appear to assist in this matter. Effectively the car cost $1,600 more than the agreed amount given this issue
I don't even begin to know where to start. I purchased a 2008 BMW 750 Li for Texas Import Sales. I worked with Dominick (The sales manager) who ensured me that the car was in great shape and ran well. I purchased the vehicle when it was delivered there were MULTIPLE deficiencies. 1) A wheel was bent 2) There stereo system did not work 3) The hydraulic struts that hold open the hood were broke 4) It was 1,600 miles overdue for an oil change 5) The electronic locking system was broke 6) Missing one of the keys I was told by Dominick to take the car to my local BMW dealership to have things repaired. When he got the bill, he said that he was only going to pay $1,200 of the bill (less than a third of the total bill). When I told him that was unacceptable, he continuously called me a moron, and he said I could ship the car back. (after I already paid to have it shipped to my house). I will happily provide any of the paperwork from BMW in its original PDF form if anyone would like to see what Texas Import Sales Considers "Excellent condition, inside and out." Stay away if you know whats best... I was deploying in the days after I purchased the car, and Dominick kept delaying calling the dealership hoping I would eventually leave him alone. My out of pocket expenses after buying the "excellent" car: $2,649.87 (Ill happily show anyone the receipts) If he will rip off a solider as he is deploying, God knows what they will do to you.
i bought my BMW from Texas Import Sales and was very impressed by their professionalism and the ease of handling all the paperwork. I would recommend them to anyone.
Thanks for everything and will do business again. Very nice people and we love the truck. It was a nice experience. They went out of their way to make the process smooth and fast.
I would like to thanks all the members of texas import sales team for great customer service i got there.. i just got 2012 C calss 250 with great deal and very very nice car
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