Incredibly kind, endlessly patient, exemplary customer service! Willy Ortiz is extraordinary! I highly recommend Audi of Marin and ask for Willy!

I’ve been coming to Audi Marin for the past 5 years, and my experience has always been wonderful mainly due to one rep, Wily Ortiz. Clear communication, fantastic customer service and very personable. Great asset to the team.

JAson in Service went above and beyond. Not so much for sales, too high pressure

I am going to break it down as simple as possible. I am in pennsylvania and was not even looking to buy a car. Was just checking out cars on line and stumble over this one. From the minute I made the phone call to the mi Ute I received the car it seem as if I was their only customer. The care they had of picking up the trade to the attention to detail of the final delivery. Every time I was worried about something they were on top of it in seconds. I will for sure buy cars from this guys in the future. Specially since they have access to any vehicle I may want. I strongly recommend to do business with this very educated car guys. By the way I worked with Yuvraaj and I feel that this guy did not sleep at night to make sure I am happy. Again best and easiest car purchase I have ever made

Our experience was excellent from the minute we stepped in. Our experience was first rate throughout the transaction.

I had a great experience with Gary Poarch, the Service Manager at Audi Marin. After my car was damaged by a nearby oil change place, Gary really went above and beyond to help me out. He was friendly, easy to talk to, and genuinely took an interest in my situation. His communication was clear, he knew his stuff, and he made sure I always felt taken care of. Due to the actions of the oil change place, it was a frustrating and difficult experience, but Gary made it better. He kept me updated the whole way through and really made the process easier to handle. Gary and the Audi team, including Taryn, were all fantastic—helpful, professional, and easy to work with. Big thanks to Gary, Taryn, and the whole Audi Marin team for their support! -Stefan