111 TX-499 Loop
Harlingen, TX 78550
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Was back here for a windshield replacement. It was another great and smooth experience. Friendly and accommodating people as always. Glad to have my CX5 purchased and serviced here.
THUMBS UP to Conner Camarillo (Sales Client Advisor) and Robert (Dr.) Chapelle (General Manager) at Cardenas Mazda in Harlingen. I wish I had popped in on on them and got a closer look on how they operate a many years sooner. I have total satisfaction on their courtesy and professionalism. If you need an honest and fair deal with no B.S. this is the place to go. You will receive due diligence and go home truly satisfied as I have.
I live in the Chicago area and ordered a part for my car from Joe Ybarra in the parts department. He assured me the part was in stock, verified it was not damaged, and shipped it to me the same day. He was very pleasant on the phone and was patient in answering all my questions. His customer service skills were outstanding and I appreciate the genuine concern he displayed through out this whole process. I received the part in excellent condition and I wanted to acknowledge everything Joe did to get this part to me.
Excellent customer service. This is the third Mazda we purchase from Cardenas Mazda and fourth vehicle in all that we purchase from Cardenas Motors. We highly recommend them. Thanks to the Sales team Mike Piña and his Sales Manager Billy Mata for outstanding customer service. Also thanks to Rudy Garza in finance for making sure we received the best financing possible. They make buying a vehicle easy and stress free. Mike also went the extra mile to bring us the new vehicle to the SPI because we were on vacation and took the trade in so we didn’t have to leave the Island. That’s what I call excellent customer service.
Billy,Miguel and Geovanni were great. Team work and total appreciation for MAZDA loyal customers is very real at CARDENAS. From sales to service, Team CARDENAS knows how to provide professional and reliable customer service. This is my third MAZDA. This time a CX-5 Touring with preferred package. Excellent value!
Customer service was great and they were flexible and willing to work around my busy schedule. I definitely plan on taking my other cars in for service there as well. Overall, great experience.
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