I purchased a new Kia Sportage last week at Kia of Muncie. I had a good customer experience all 3 times I was there. I had Jake, day one and tied up the purchase with him as well on Saturday, he was helpful and not pushy, throughout the entire process. I had Lucas who helped me the day Jake was not there, whom also was very helpful.

I worked with Chuck Gifford at the Dealership and found it to be one of the best buying experiences. They under promise and overdeliver. The dealership is a little over 500 miles from my home. I flew into Indianapolis and was picked up and driven to the dealership. Chuck spent a good deal of time with us, setting up the personalization of the Kia EV6. He contacted us on our way home and after we arrived home to make sure there were no issues with the car and our charging stops for our EV. After experiencing our 500 mile road trip, I decided to make some setting changes for greater convenience and Chuck was quick to respond to any questions. So, if you"re interested in buying a new car, think about Chuck Gifford at Kia of Muncie. Yes it was a distance, but my wife and I made it into a mini vacation.

Absolutely the best dealership ever, from the purchase with Jordan, to the service with Greg!!! The drive from Noblesville to Muncie, is truly worth it! Very happy customer!!! I rate them a 10+. Recent experience with Greg at service….above and beyond! Thank you 😊

10 out of 10. A+. 5 Stars. Would rate higher if possible. From A-Z this dealership was AMAZING to work with. Lucas Boehm, my sales guy was awesome, and Andrea the sales manager made the process smooth and easy. They pretty much pulled off "mission impossible" by finding a very hard-to-get K5! I would recommend that anyone looking for a new or pre-owned vehicle to shop at Kia of Muncie. Thanks again guys!

I have bought cars for the past 20 years, but I have never come across a dealership which is as honest, transparent, respectful and makes the car buying experience so seamless, stress free and fun. My sales person was Lucas Boehm (aka King Lucas). I purchased a Kia Sorento SX Turbo 2.5. Lucas was outstanding and brilliant through the whole process. Kia of Muncie is also the best Kia dealership in the nation, so I highly highly recommend them!! You cannot go wrong with Muncie Kia and King Lucas!!! Thank you!

Just bought a Sorento from Kia Muncie. It was a great experience. I started the transaction over the internet and Devan was the first to actually respond in a meaningful way. He was great to deal with. I really enjoyed working with him to complete the deal. I highly recommend buying a car from Kia of Muncie.