Gravity Autos Jacksonville

10575 Atlantic Blvd

Jacksonville, FL 32225

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What Others Say

Steer very clear of this place! Hidden fees, your temp tag will expire before you get plates from them, they won't refund money due to you and they will not answer the phone or respond to your emails once you make a purchase. Look them up on the BBB site.

Worst car buying experience ever. I followed a car from car guru to this dealership which is an hour from my home. This ordeal began back in October of 24! After purchasing and driving car off lot, check engine light came on. I returned with the car and the service nightmare began. They repeatedly "fixed" the problem and as soon as I would drive car off lot a new warning light would appear. I made 5 trips back and forth to this place and spent countless hours sitting and waiting only to be told the car was taken to an actual Lexus dealership for repair. Finally got the car back in December and didn't even make it to I-95 before car crapped out again. Because I had made the first pmt on the car they refused to take it back and proceeded to "trade me out" of this clearly broken vehicle. Each time they found something comparable to my original purchase they would switch up the financial institution and do a hard inquiry on my excellent credit (which took a major hit). Once they even pushed through the sale on a car I didn't agree to! In the interest of washing my hands of this place, I purchased the loaner car I had been driving since October! NOT the car I wanted and nearly twice the price! The only thing that kept me from legal action was my salesman, Alvin, who was genuinely horrified by what I had been through. He no longer works there! It is now February 2025, and they just finally paid off the original (broken) car I financed and eventually was forced to "trade-in" minus finance charges, taxes and fees! RUN, DON'T WALK AWAY FROM THIS PLACE

Be prepared for the massive fees added to the advertised vehicle price. Unethical in my opinion.

Terrible service. They try to bait and switch, I had my mind on a certain vehicle and they kept trying to get me in a different vehicle for more profit. I AM committing to a car payment for 72 month, I’m going to purchase what I want! The sales manager Alvin is a tool as well. He made me feel very uncomfortable and pressured. I just went down the road to Fields Mercedes and purchased the Mercedes I wanted same day. I was telling my nephew what happened and he had the same situation when looking for a Tesla. Shady business lost two sales in one week. STAY AWAY!

DO NOT BUY FROM HERE THEY ARE CROOKS they sold me an unsafe vehicle, the car was ILEGAL to drive and DID NOT disclose it, which is FRAUD, they REFUSED to fix it to manufacture spec. They will not answer or pick up my phone calls and absolutely screwed me. the owner himself IHAB SAMROUT is a crook.

I would rate a 0 star if I could. I purchased a car 4 weeks ago. The moment I left the lot customer service dropped to 000! Today I learned that the car I traded in hasn't been paid off after 4 weeks. My credit score dropped by 37 points and my 19 years 100 % payment history has been broken by this dealer. If you want to get ripped off and screwed at the same time that's the place to go. See Mr Roosevelt, he knows it all.