67-925 E Palm Canyon Dr
Cathedral City, CA 92234
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Alyssa is professional, friendly and always informative, and helpful. Additionally, when my car’s work is completed, Alyssa drives my car to the nearest door in the dealership where I am usually waiting!
When I first visited, I was disappointed by the lack of attention or interest in my needs. Despite this, the staff was courteous my second visit. However, I felt misled when they claimed to offer a “family discount.” While I appreciated the discount itself, I would have preferred transparency rather than being deceived. Additionally, I was made uncomfortable by the noticeable shift in their demeanor when I shared details about my credit history. I returned for the follow-up appointment, only to find myself frustrated by the insistence that I use Siri. I do not see the necessity of connecting my phone in that way, especially since I am not constantly interacting with the screen. On that note, my new car—purchased just three weeks ago—has exhibited troubling issues with its touchscreen, behaving as though it’s being touched by an unseen hand. Moreover, the tire pressure light appeared in the first week of ownership. These ongoing problems have left me feeling disillusioned, especially given my previous, trouble-free experiences with Toyota and Kia, both of which were used vehicles. I am increasingly regretting my decision to choose Subaru over Toyota.
This is my third Crosstrek and my fifth Subaru. I have purchased all three of my Crosstreks through this dealership. They make it easy and transparent. I cannot recommend them enough. Great service! Both Csaba and Steve are fantastic! I love Subarus and the way this dealership accommodates their clients is one of the main reasons I keep coming back.
I can't begin to tell you how friendly, helpful and courteous the entire staff are at Subaru of Palm Springs. My salesmen, John and Jacob were extremely knowledgeable concerning the vehicle I was purchasing and continued to touch base with me after the sale. I have recommended the dealership to everyone who asks about by terrific new car.
Service personnel were very friendly and professional. I forgot the name of the person who served me. It maybe one of those without picture.
Very polite, kind and nice Personal, I would definitely recommend my family and friends to Subaru in Palm Springs.
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