For 3 + years have bought, sold and serviced cars at Charlottesville Mercedes. Bill Matt is my go to salesman. He is kind, knowledgeable and fair. Will work tirelessly to get you the car you want at the price you want. Also, Nick and Joey managers there have treated me with utmost courtesy and fairness. A great car buying/selling experience!

I’ve been going to Mercedes Charlottesville for 14 years, both my wife’s and my car, ever since Flow had bought this dealership it’s been a Horror. Issues: 1- 6 weeks for service appointment 2- over charge on standard repair - time should’ve been.48 of an hour - charged 2 hours 3- parts - charge $346.00 Mercedes Manhattan (NYC)$235.00 4- part and repair $1186. Mercedes Richmond $756.00 This dealer has lost my trust and business after 14 years. It’s a shame

We recently leased an EQB and found both Joshua and Nick extremely helpful and professional in guiding us through the process, making sure we received exactly what we asked for in terms of vehicle and payments. Joshua made himself available 24/7 if needed in case we encountered any issues with our electric vehicle. We will definitely return for a third new Mercedes-Benz from this dealership when the time comes!

they did an excellent job on my car and gave me a loaner as well

things went much better this time. Regina was very helpful in making sure that my vehicle was serviced in a timely manner.

Regina Fitz took care of managing my first service. She was friendly and went the extra mile by filing a claim for my tire insurance. The service department was clean and my car looked great when I picked it up.