1217 North Coast Hwy
Newport, OR 97365
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To me after you purchase a vehicle it is paramount that the follow up service is top notch. I have brought my Jeep into Mr. Nathan Todd and he has been straight forward, honest and extremely service oriented. I highly recommend this dealership from sales through to service. Thank you so much Nathan.
Drove 9 1/2 hours and my alternator went out in Depoe Bay. Had Jeep towed to Power Monday morning. Nathan and his crew at the service department quickly diagnosed the problem. After overnighting the part they worked late to install and get me back on the road for an on-time return trip home. Their quote and repair promise was spot-on and Nathan, the technicians and staff were all polite and professional. Thank you all and Well done! Dave M.
Oil changed. Next day engine light came on, took to service dept. Four days to read codes. Ordered parts. 10 days later parts in(supposedly) assured my vehicle was a priority. Called a week later, was told it would be another week as they only had one certified mechanic for Ram. Called next Monday and was told part was installed but same electrical problem still existed. This is a warrantee so I was supposed to be happy that there would be no cost. I would NOT use this shop again!
This dealership went above & beyond my expectations! I came in for an routine oil change & shock replacement and left with a smile. While getting the service for my Dodge Truck the Tech Mr. Brian Potter noticed some leaks that needed immediate attention. From his further inspection these were in my opinion & his critical that would have caused a major problem for me on my return trip home. He got on his computer found the parts to install (some parts in inventory some not). That is not all, the Owner found out my situation and at his expense brought the parts in by sending his staff to get them from a surrounding town(s). It was repaired the same day! My hat is off to this Dealership!! In my opinion they are the 'Gold Standard' of Dealerships and others could learn how it is done from them!!! I highly recommend this Dealership!
The worst I've had did work on my car payed a lot and still having issues I would not recommend this place and the service manager talked down to my wife like she was stupid
These guys are some of the nicest car salesmen I have ever dealt with. The best prices and they are always here to help you. This is definitely THE place to go in Newport, Oregon for a ford or dodge.
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