33 Commercial Dr
Hampden, MA 01036
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Dave the salesman was great we had two issues with the vehicle and Dave said he would have them taken care of I would and already have recomend this dealership to others.
The people were kind and very easy to work with. It was a quick and painless process.
Found a couple of cars to look at on CarFax and sent an email to Hampden Trading, Got a response and set up a day to come and look. The day before driving 1.5 hours to look at the car got an email from Eddie stating that they sold the car we were interested in. Told him there was one other to look at so we went up. When we got there we met Rusty and he gave us the keys to the car to go check out. Absolutely no pressure from him at all. When he came out he told us they were waiting for a plate to come back so we could test drive it, he also gave us a run down how they come about getting cars and where they get them from. When the plate showed up he attached it to the car and told us to take our time and gave us a route to take then went back into the store. Once again no pressure. When we got back we mentioned that there was a noise coming from the front of the car, and were informed that it would be checked out and also they were going to change out the timing belt, head gasket and perform other maintenance on the car before delivering it to us. We ended up buying the car and they are going to register it for us in Connecticut for us. We pick it up in a couple of days daughter can't wait to get her "new: used car. Everyone we dealt with was up front and honest with us, if I am ever in the market for another used car will definitely give them a call.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.