Thursday, April 11 I took my Mercedes Sprinter to this dealer. My sliding side door was stuck and Mercedes recommended that I try them. I met Matt Smith, Sales Consultant. When I asked him where the service department was and told him about my horrible day he began to walk me over to the Service area. He asked if he could look at the issue and see if he could give it a try to fix it. And....he did look at it and fix it!!!!!!! Yes. He was my savior for the day. Matt was kind and compassionate and caring to my dilemma. He is an excellent example of service. He made my day. Thank you Matt.

Just had a service appointment where Bryan went above and beyond what they needed to do to help with what i needed done.

I would recommend this dealership. They went beyond my expectations in service. Allowed me to shop for a new vehicle with out any pressure to make a sale. Very fairly priced. Family friendly. Willing to work with customers on the phone long distance. Thank you Richard and Edgar for the excellent customer service !

A $200. diagnostic for what? You had AAA take your car in and the AAA driver told them what was wrong and showed them. A broken radiator hose and pointed out the break area. So what is the diagnostic for? To me it's just another way to take advantage of people that you are so famous for. Time after time I have tried to use you because you are local. I like to support local businesses. It's to bad you don't care enough to give good service. Karma will hopefully catch up to you.

Bad feeling in my stomach, dealing with this place , except the woman . Completely destroyed my old spoiler, ?dealing with Eddie his favorite word was NO .150.00 an hour, and destroyed my old spoiler .

Sales person was very good. his manager less so. The car was clean and EV full charged.