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The buying experience at Ramsey Acura was smooth quick and hassle free. Despite the showroom renovation going on, the facility was clean and the staff was helpful.
I had an excellent experience in dealing with Norman Gravino, He explained the deal (in fairness, a no-haggle offer through the c*stco auto program), incentives & fees with great clarity & courtesy, and was also quite helpful with a couple of issues that arose after the sale.
I was neither in the market for a car nor did I need one (another). There is the saying that everything happens for a reason, and I guess one of the reasons I did actually buy a car from Acura of Ramsey was the way I was treated (that and having the exact automobile I was interested in). Initially by Elbio D’Onofrio who thoughtfully replied to an inquiry I had made and then by the excellent General Sales Manager Justin Agamie. I’ve been in and out of dealerships for much of my life—I’m a car guy after all—and they are clearly not all created equal. Acura of Ramsey is a clear cut above and I could not recommend them more highly.
I've been meaning to write this for awhile. We went to Acura of Ramsey to get a RDX after checking their stock online. We were met by Erica Grudinina. She was great. No pressure. She explained everything about the vehicle we were interested in. When the deal was done, Erika went over all the features of the car and helped us set up our phones and other features. I was a great experience dealing with Erika. Most times you feel beaten up. Not this time. Thank you Erika for all your help and keep smiling.
Working with Roddy and Justin was fantastic, and the sales process with them was amazing. I highly recommend Acura of Ramsey
Sales staff is excellent. Roddy went above and beyond to make the sale happen. All people we came into contact with were extremely helpful.
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