Tell us about your experience with Acura of Ramsey.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I had an excellent experience in dealing with Norman Gravino, He explained the deal (in fairness, a no-haggle offer through the c*stco auto program), incentives & fees with great clarity & courtesy, and was also quite helpful with a couple of issues that arose after the sale.
I was neither in the market for a car nor did I need one (another). There is the saying that everything happens for a reason, and I guess one of the reasons I did actually buy a car from Acura of Ramsey was the way I was treated (that and having the exact automobile I was interested in). Initially by Elbio D’Onofrio who thoughtfully replied to an inquiry I had made and then by the excellent General Sales Manager Justin Agamie. I’ve been in and out of dealerships for much of my life—I’m a car guy after all—and they are clearly not all created equal. Acura of Ramsey is a clear cut above and I could not recommend them more highly.
I've been meaning to write this for awhile. We went to Acura of Ramsey to get a RDX after checking their stock online. We were met by Erica Grudinina. She was great. No pressure. She explained everything about the vehicle we were interested in. When the deal was done, Erika went over all the features of the car and helped us set up our phones and other features. I was a great experience dealing with Erika. Most times you feel beaten up. Not this time. Thank you Erika for all your help and keep smiling.
Working with Roddy and Justin was fantastic, and the sales process with them was amazing. I highly recommend Acura of Ramsey
Sales staff is excellent. Roddy went above and beyond to make the sale happen. All people we came into contact with were extremely helpful.
I traveled nearly 2 hours from my home in upstate NY to check out a used EV at Acura of Ramsey and it was worth every mile. Their inventory of used EVs was the best of any dealer I contacted, and they were helpful in every step of my search, giving me a very honest appraisal of the good (and less good) features of each car. I worked closely with Ashawn Savage and he was impressively accommodating of my schedule and needs. I moved on the look at a range of vehicles from 4 other dealers, but, in the end, went back to negotiate a great deal with Ashawn - principally because he treated me like a person in need and not just as another customer. He went out of his way to get me a very respectful final price and agreement, and made all the complications of the transaction so easy. And he worked fast so that my elderly dog didn't have to hang out and wait too long. I drove away feeling great about the entire process, including the price - not an experience I have often had with other car dealers. Many friends are now eyeing my new EV and I will send them all to see Ashawn when they are ready.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.