4545 Ridge Rd W
Rochester, NY 14626
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Although, this was a recurring issue, they made sure this time it wouldn't happen again by ordering a replacement. Also compensated me for my time. The staff in the service department are always friendly.
Service was fast and good. Care was taken as to what I thought and my concerns. Felt like I mattered.
Overall West Herr has been great to work with ,from sales to service and collision repair. The whole team has gone above and beyond to have great customer service. We are on our third vehicle purchase and will definitely return and recommend.
Zachary was great. Very helpful answer all my question Would come back to him any time I need something done
Needed a stolen key fob replaced ASAP. Nick at West her Ford got me right in, took care of me promptly, great service.
Chris did a great job got the car in quick the tech working on it was professional great job
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
