2 Meredith St
Carbondale, PA 18407
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I have taken my Outlander Sport here for service since I bought it new in 2018. I dropped it off last night to have the summer tires installed, have the oil changed, and to fix the oxygen sensor wires that are hanging underneath. They informed me that where the oxygen sensor wires mount and a couple other exhaust shields rotted off the vehicle and that the repairs wouldn't be covered by warranty even though I purchased an extended warranty when I bought the car. The service representative made it sound like it was perfectly normal for a 5 year old car with 66k miles to have parts falling off of it. I will not be going there again. They lost me as a customer for good.
Ken Pollock Mitsubishi is great to deal with. From purchasing to financing to service everyone there is very accommodating. Our salesman Nathan was very helpful and not pushy. We would highly recommend Ken Pollock Mitsubishi to anyone!
Got a price quote over the phone/ charged more than double after car was serviced
Out of all the dealerships I must say ken pollock is the most professional and courteous. I had the pleasure of dealing with Dave and Greg and I will say it was a great experience all around. I highly recommend Ken Pollock Mitsubishi to anybody who isn’t sure about what they want or are worried about financing. They will take care of you GUARANTEED!!!!!!
I was extremely impressed with the service. Dave was awesome he helped me make the right choice for me. He was very kind and patient as I took cars for test drives until I decided on the right one. I will tell my family and friends to request him when go looking for vehicles.
Bought a 2018 Hyundai Tucson SEL from Dave Baum. They were able to negotiate pricing via text which was very convenient. No hidden fees, dealer prep, blah blah blah just Tax Title and Tags. It was a seamless transaction. Gassed it up and detailed it before pick up. Would buy from again and recommend to anyone who is looking for an honest dealer. I have been looking for months before I bought this car and have encountered many dealers with misleading online pricing and with outrageous fee's. It was nice to find one that does not do that.
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