8450 Laguna Grove Drive
Elk Grove, CA 95757
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Very quick response from dealership to book auto service appointment and the service was excellent, we will continue to bring our auto to this location in Elk Grove, CA
There was very pleasant and nice my car got fixed. They call me when it was done. It was very pleasant.
I had been scouring online for months trying to find what I was looking for and Elk Grove GMC helped me finally purchase it. I originally had one salesperson, but he handed me off to Krishna when he left. She was fantastic.
Extremely satisfied with the service with the staff and most importantly with Nathaniel, He helped us find the perfect truck to take home and had great customer service !!!
Exceptional Service from Joe & the Elk Grove GMC Team - They Made It Right and Exceeded Expectations! After experiencing a frustrating and drawn-out issue with our 2018 Yukon Denali, "Yuki," and a stalled repair process at another shop, we were at our wits' end. That's when Joseph, a Service Advisor at Elk Grove Buick GMC, stepped in to make this right. What followed was a masterclass in customer service and professional excellence! Joe and his team took complete ownership of the situation. He not only had the new engine replacement authorized by our warranty company, but he also went above and beyond by having his team cover the diagnostic fees, reassembly labor, and even the towing costs from the other dealership. This level of commitment and accountability was astounding! Throughout the entire engine replacement, Joe kept us fully informed. He provided realistic completion timelines, patiently answered our 1,000 questions with a friendly and knowledgeable demeanor, and explained every single step of the process. The result is truly incredible—Yuki is running better than she was when we first bought her! To top it all off, Joe's team proactively addressed other concerns we had about the vehicle that were unrelated to the engine, proving their dedication to a comprehensive and perfect service experience. We could not be more grateful for Joe and the entire service team at Elk Grove Buick GMC. Their professionalism, clear communication, and unwavering commitment to customer satisfaction turned a stressful situation into a positive and trusting relationship. Best Sales & Service Team, EVER! Thank you for getting our family's "Yuki" back on the road safely and better than new!
The best car buying experience we have ever had! Frank Bravo was the first to approach us and he was very helpful and attentive to what we were looking for and helped us to purchase the right car. Buying a car is a long process, but Frank always made sure we were doing well through it. I cannot remember the Finance gentleman's name but he was wonderful too! We were going to look at other dealerships for other cars that we might be interested in, but we stayed the course with Frank and don't regret one moment of it. We went home with a 2025 Buick Envision Sport in Smokey Amethyst and absolutely love it! When we are ready to buy our next Buick, I sure hope Frank is still working there so we can purchase from him again!
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