4900 North Rancho Drive
Las Vegas, NV 89130
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You giys are doing good work and improving on the car buying experience. but in order to seperate yourself from other dealers you need to stop your greed and stop charging "Bogus Fees" like the Doc Fee for $499, you and I know its bogus and I would have givrn more praise until you asked me to pay that. Othar than that I think you guys are on the right track.
I am extremely disappointed with the condition of the vehicle I purchased. Many things are not noticed at first glance of a vehicle. However, after a week or so of using the vehicle you begin to notice damage and defect that were NOT DISCLOSED. I’ve brought it to your attention but nobody cares anymore. The vehicle was sold and it’s past the time of your satisfaction guarantee. Also, I have a beautiful white bumper on the front of my vehicle. Someone at your facility DRILLED TWO HOLES into my bumper for a license plate frame advertising CARMAX. Why did you drill holes in my bumper without asking me? If there isn’t a mounting bracket for a license plate, you MUST ask the buyer if they want holes drilled on their new car! I’m simply disgusted and disappointed. I’ll NEVER buy from Carmax again. PERIOD
Great and fast service was very easy to purchase and close the deal didnt have to haggle or fight for good price and it was all said and done with clean wash out the door in less than 2 hours!!
Very Nice and clean dealership. David was amazing. Everyone who works there was professional. Made our experience very easy.
Tim really went above and beyond to help us. And I originally went into look at a car and we ended up going with another car all together. I am very happy with my purchase. Also the process was very easy and Tim had went through and explained everything very well. Allowing me to feel confident about my purchase with CarMax.
The sales representative was accommodating, and responsive. The communication was excellent and comprehensive. Their no haggle policy makes for a much more relaxing experience and no question went unanswered. Although I had a very limited scope in which I was looking there were many vehicles to choose from and I was able to find a very low mileage vehicle in my price range. If I had to do it again I would start my search at CarMax. Yes, I would recommend to a friend. In fact, I went there on a recommendation.
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