El departamento de servicio en Genesis me brindó una experiencia excepcional de principio a fin. El personal fue profesional, atento y se aseguró de que me sintiera bien atendido durante todo el proceso.

Great customer service in this store. From sales to service everything is perfect the staff is very friendly

Did our homework on multiple makes, models, and dealerships and eventually landed on the Genesis GV70 because (1) the fully-loaded Prestige package is a great price compared to similar size and features from Mercedes, BMW, or Acura, and (2) it was in stock (given the 2021 shortages on chips). Went in and met sales person Tony Wilson, a great, hard working, enthusiastic soul with good character. Highly recommend Tony and the Napleton West Palm Beach dealership. The separate service team is also proactive to make sure they schedule time to go over all the massive amount of tech built into the Prestige package. Thanks all. Enjoying the new ride tremendously.

Today I purchased a beautiful new Genesis GV80 from Napleton's Genesis of West Palm Beach. Chris Lawson (Sales Manager), found me the exact GV80 I wanted, and patiently and kindly negotiated a great deal. Chris’s commitment to customer service was extraordinary and all my various needs/requests were met by Chris and the wonderful Team at Napleton's. Chris went the extra mile (even on his day off) to ensure I was 100% comfortable and had everything I needed to leave happy before I drove away. I would highly recommend buying a car from Chris. Leo Hanuka (Director of Finance) is a top-notch finance person. Smart, diligent, hard working, understanding, and very fair. He made the financing/signing portion of the day a true pleasure, and I felt fortunate to work with him. I am new to Florida and Leo also told me everything I needed to know about registration, title, licensing, which was very helpful. He even told me about an amazing place to get lunch nearby! Troy helped me out today too, by patiently taking me on a very lengthy test- drive. He answered all my questions and was extremely knowledgeable and passionate about Genesis, automobiles and the industry at large. Troy really wanted to make sure that I was able to test out all the features. I truly felt like I was able to take my time during the test-drive and get comfortable in preparation for purchase. This was a truly great car buying experience and the GV80 is amazing. I am a very happy customer and will be for years to come.

My wife and I came to Napletons just look at the new Hyundai Tucson. Salesman Dominique Dumont, Who helped us so greatly to know all the options that the Tucson had, and how safe it was. He was so knowledgeable, courteous polite and helpful That we ended up buying a new 2022 to Tucson.I highly recommend this dealership, and salesman.