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sales Dept.
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Bought a 2024 G80 last week with great pleasure. From the negotiation to delivery the communication was fantastic. One person contacted me about the delivery date and someone else following up after with eagerness to go above and beyond. I have bought many cars in my lifetime and this is the first dealership I would be happy to return too.
I visited several Genesis dealerships, and while my experience have all be at minimum professional, it was the overwhelming personal touch I felt with my sales rep (Derek) that sealed the deal for me. We agreed that we would be open and direct to eliminate the haggling that goes on. He serviced my every need and made me feel appreciated as a customer. My overall experience with every person I had direct contact with (Emanuel the Tech person, to Nick the Finance person) made this experience simple and mutually beneficial for me as the customer and Genesis of Brooklyn as the sales team. I am very please with my purchase!
Picked up my new G70 today from Brooklyn Genesis. Never had a more pleasant ex perience. Butch the salesman explained all the rebaits I was entitled to and worked out a very fair deal. Emanual explained all the features of the car, there are many, but he was very patient and knowlegeable. All in all a very pleasant experience,
Exceptional experience from start to finish. Extremely reasonable, knowledgeable, courteous and professional staff from reception, to sales, to finance, to delivery coordinator. At 57 years of age, after numerous leases and new car purchases, this was by far the best new car purchase experience I've ever had. I highly recommended Genesis of Brooklyn.
From Reservation to Delivery, everything was clear and transparent. They were friendly and explained every section of paperwork and features of vehicle.
The dealer was attentive to our car needs. Emmanuel was especially knowledgeable and fully explained everything about the car. Purchase went smoothly and quickly. Thank you Patrick, Nick and Emmanuel.
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